Puzzle Packs is a UK-based puzzle subscription service operated by Churchcastle Ltd, offering entertaining puzzle magazines such as Wordsearch Winner and Puzzles and Prizes Galore. Subscribers receive regular puzzle publications featuring games, competitions, and prize-winning opportunities, making Puzzle Packs a popular choice for puzzle lovers across the UK.
Puzzle Packs customer service
Puzzle Packs customer service helps members with subscription support, billing questions, delivery issues, account updates, and cancellation requests. Their friendly customer care team is available Monday to Friday from 9am to 5pm by phone or email to provide prompt help with all Puzzle Packs enquiries.
If you see a charge from Puzzle Packs on your bank statement, it usually means you have an active subscription for one of their puzzle magazine services. Subscription payments for Wordsearch Winner or Puzzles and Prizes Galore may appear as “PUZZLEPACKS” and are typically recurring until the subscription is cancelled.
To cancel Puzzle Packs, you can contact their customer service team directly by phone, submit a cancellation request through their website, or use the online cancellation option provided on the Puzzle Packs site. Once processed, future recurring subscription charges will stop according to your billing cycle.
The Puzzle Packs phone number is 01273 023 661, which connects you to their customer support team for subscription help, billing enquiries, cancellations, and general account assistance. Support is available during normal business hours, Monday through Friday.
01273 023 661 is the official Puzzle Packs customer service phone number for all subscription-related enquiries. You can call this number for help with joining, cancelling, managing payments, updating account details, or resolving any issues related to your Puzzle Packs membership.
Puzzle Packs produce two of the UK’s leading Prize Puzzle publications, Wordsearch Winner and Puzzles and Prizes Galore. It’s likely you subscribed to receive these publications over the phone. If you’ve changed your mind, it’s easy to cancel. See below.
Call 01273 023661 (Monday-Friday 10am- 4pm) or email churchcastle@adetiq.co.uk. To cancel online click here.
No. If you are not happy with your subscription and you wish to apply for a refund, please contact us so we can refund you directly. Applying for a refund via your bank will result in your potential refund getting caught and delayed in the bank’s dispute process which can take up to a month to resolve. Our friendly customer service team are easy to get a hold of and can deal with your request within days.
